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Questionnaire

Dear friends,

Your opinion is particularly important. We would like you to dedicate a few minutes to this questionnaire and in this way, contribute to the constant improvement of the services we provide. We thank you in advance for your help.

OPINION ABOUT THE SERVICES OF THE STATION – STRUCTURE OF THE BUILDING
Internal Areas
Service Excellent Very Good Good Mediocre Unacceptable

Passengers Waiting area

Cleanliness of internal Areas

Cleanliness of hygiene areas-WC

You can also propose your own views.

External Areas
Service Excellent Very Good Good Mediocre Unacceptable

Cleanliness of the station

Parking

Service of means
Of transport

Parking waiting areas
of means of transport

You can also propose your own views.

Commercial shops
Service Excellent Very Good Good Mediocre Unacceptable

Restaurants

Café – bars

Shops

You can also propose what else you would like to find in the Station.

Travelling habits

How many times have you travelled by bus over the last years?

1-3 annually

4-7 annually

1-2 monthly

1-2 weekly

3-4 weekly

daily

KTEL that you usually use:

KTEL AITOLOAKARNANIAS

KTEL ARKADIAS

KTEL ARTAS

KTEL ATTIKIS

KTEL ACHAIAS

KTEL CHANION - RETHYMNOY

KTEL CHALKIDIKIS

KTEL CORFU

KTEL DRAMAS

KTEL EVROU

KTEL EVIAS

KTEL FTHIOTIDAS

KTEL FLORINAS

KTEL FOKIDAS

KTEL GREVENON

KTEL HERAKLIOU – LASITHIOU

KTEL ILIAS

KTEL IMATHIAS

KTEL IOANNINON

KTEL THESPROTIAS

KTEL THESSALONIKIS

KTEL KARDITSAS

KTEL KASTORIAS

KTEL KAVALAS

KTEL KILKIS

KTEL KOZANIS

KTEL KORINTHOU

KTEL LARISAS

KTEL LEFKADAS

KTEL MAFNISIAS

KTEL MESSINIAS

KTEL PELLAS

KTEL PIERIAS

KTEL PREVEZAS

KTEL RODOPIS

KTEL SERRON

KTEL TRIKALON

KTEL XANTHIS

KTEL ZAKINTHOU

Why do you travel by bus?

New buses

Reasonable prices

Routes schedule

Convenience

Fast transport

Your opinion about the ticket offices
Service Excellent Very Good Good Mediocre Unacceptable

Ticket offices

Telephone update

Printed update

Would you like to make on-line reservations?

Yes

No

Maybe

Your opinion about parcel departments
Service Excellent Very Good Good Mediocre Unacceptable

Parcel offices

Parcel transport

Price of parcel sending:

Why do you send parcels by bus?

Fast transport

Accessible prices

Convenient routes schedule

Will you send parcels any other time by bus?

Yes

No

Maybe

Would you like the service for receipt and delivery of parcels to become available to your own place?

Yes

No

Maybe

Your opinion about the Web Site
Service Excellent Very Good Good Mediocre Unacceptable

Contents

Utilization

Navigation speed

Appearance

How did you learn about our site?

Search engine

Website link

Brochure

Advertising

Press

Other

Would you recommend our site to others?

Yes

No

Maybe

Comments
We would like to hear your comments.

*
First name:
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Last name:
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E-mail:
Age:

Sex

Male

Female


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